Privacy Policy
Effective Date: 15-09-2025
SoulofSomah, we values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase on our website soulofsomah.com.
1. Business Information
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Business Name: SoulofSomah
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Business Type: Sole Proprietorship
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Contact Email: admin@soulofsomah.com
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Phone: +91 8709935440
2. Information We Collect
We may collect the following types of information when you interact with our website:
a. Personal Information
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Name
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Email address
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Phone number
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Billing and shipping address
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Payment details (processed securely through Razorpay; we do not store card details)
b. Non-Personal Information
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Cookies
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IP address
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Browsing behavior and interactions with our website
3. How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Provide shipping and delivery services
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Offer customer support
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Send order updates, marketing emails, and SMS (you may opt out anytime)
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Improve website performance and customer experience
4. Payments
We use Razorpay as our payment gateway. Your payment details are encrypted and securely processed by Razorpay. We do not store your payment information on our servers.
5. Sharing of Information
We do not share your personal data with third parties, except where required to:
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Complete your order (e.g., with shipping providers)
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Comply with legal obligations
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
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Remember your preferences
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Track browsing behavior for analytics
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Improve your shopping experience
You can manage cookies through your browser settings.
7. Your Rights
As a customer, you have the right to:
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Update or correct your personal data
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Opt out of marketing communications at any time
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Request deletion of your personal data (subject to legal obligations)
For any such requests, please contact us at admin@soulofsomah.com.
8. Data Security
We implement security measures such as SSL encryption and restricted access to safeguard your information. However, no method of transmission over the Internet is 100% secure.
9. Children’s Privacy
We do not allow individuals under the age of 18 to make purchases on our website.
10. Legal Jurisdiction
This Privacy Policy is governed by the laws of India.
11. Policy Updates
We may update this Privacy Policy from time to time. Changes will be communicated through:
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Updates on our website soulofsomah.com
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Email notifications to registered users
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
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Email: admin@soulofsomah.com
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Phone: +91 8709935440
